Beach in Bulgaria, holiday apartments in Sunny Beach terms of service

Quick select


Terms of Service


Sunny Beach Apartments - Terms and Conditions: 

The apartments directly from the owners. Without web-site service commission.

Reservations and Deposits:

When booking an apartment through the website - www.SunnyBeachApartments.NET within 2 working days of receiving confirmation that the chosen apartment is free for the dates you enquired you have to pay 50% deposit of  the total cost for the accommodation.
You can pay the deposit in cash, via bank transfer or with a credit card. The rest of the payment is to be done 10 days before arrival via bank transfer, Credit card or in cash.  You can pay either in Euro or Bulgarian Leva.

Cancellation policy:

In case of cancellation less than 21 days (July and August), or 10 days (June and September) prior to arrival, KM Holidays Ltd does not return the 50 % deposit. If the reservation is cancelled prior above terms the deposit will be returned to the client (the bank fees in this case are on behalf of the client).

For cancelling your reservation please use our e-mail: . We accept cancellations only in written.

Arrival and departure:

Check in:

Accommodation in the apartment is usually after 14.30. If you arrive earlier, please let us know in advance. If the apartment is free at the time of your arrival, we will try to arrange an earlier check-in.

Check out:

On the day of your departure you have to vacate the apartment no later than 12.00 pm. If you want to leave later, please notify us one day prior to your departure. If there are no arrivals for that apartment the same day we will try to extend your stay. 

Rules of conduct in the apartments:

- Please take care of the furniture in the apartments. Use it only for the intended purposes.
- Follow the internal regulations of the complex.
- For your safety, please use carefully all electrical appliances.
- Smoking is prohibited inside the apartments.

Number of Guests:

•The guest must provide us with their name and mobile phone numbers as well as the number of the people who will accompany him/her during his/her stay. Only the persons announced in the reservation by the guest are allowed to use the apartments. If we identify a violation of any of these stipulations, reserves the right to evict the guests and ask for a penalty.


Liabilities: shall keep confident any and all facts and circumstances, related to users of this website, which become known during the reservation process.

In cases of emergency when cannot accommodate the client in the apartment he has booked,  reserves the right to move him to a property of similar characteristics. nor the owner of the apartment shall be liable for any direct or indirect damages that may arise as a consequence of the use by the guests of the apartment, including without limitation, damages, losses because of fires, robbery or criminal behavior.  

By confirming your reservation you agree to accept the conditions stated in this section. Should you have any queries, please contact us at: reserves the right to change the information published at any time without prior notice. is served by KM Holidays OOD, EIK: 200343175, Tour operator license PK-01 – 6317.

If you have any questions, please contact us! We will be glad to assist you!

We wish you a pleasant and relaxing holiday in Bulgaria!


Contact us : reservations@SunnyBeachApartments.NET

Tel:  +359 896 086 101+359 897 051921


You'll need Skype CreditFree via Skype